Our Returns and Cancellation Policy
Here at the Solid Chocolate Company we pride ourselves in supplying you the highest quality product. However, sometimes due to circumstances outside of our control you may not be happy with your purchase or it may not have arrived as expected.
Your right to cancellation or return of your purchase
We will be happy to issue your refund on receipt of goods in an unopened, unused and undamaged condition within 14 days of delivery.
Change of Mind (within 14 days)
If you change your mind, you can cancel your order up to 14 days after the day of delivery with the return of goods back to Solid Chocolate Company Limited at your expense.
If your order arrives with you broken/or badly damaged, report this within 48 hours and we will make all the necessary arrangements to have the goods replaced without cost to you.
To return your purchase please contact us at firstname.lastname@example.org and we will provide you with a returns number and the appropriate instructions.
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